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    Whistleblowing Policy

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    Whistleblowing Policy

    In line with efforts towards improving the quality and standards of governance and accountability. Affin Bank Berhad 197501003274 (25046-T), Affin Islamic Bank Berhad 200501027372 (709506-V) and Affin Hwang Investment Bank Berhad 197301000792 (14389-U) (collectively known as “the Bank”) is committed to developing a culture with high standards of openness and probity to enhance the quality as well as standards of governance and accountability.

    The Bank take a serious stance against any unlawful conduct, financial malpractice, potential danger to customers, suppliers, members of the public, or the environment, or what may be considered wastage or other avoidable losses committed by its employees.

    The Bank has put in place a Whistleblowing Policy to provide an avenue for all employees and members of the public to report any improper conduct.

    The types of improper conduct may include but is not limited to the following:

    Who Can Whistleblow?

    • Any employee within the Bank;
    • Third parties, such as Bank’s customers, service providers, vendors, contractors, suppliers, consultants and interns.

    Protection to Whistleblower

    The Bank will protect the confidentiality of all concerns raised in good faith by a Whistleblower. The Bank will treat all disclosures in a confidential and sensitive manner.

    Reporting Channels

    Disclosures can be made through ANY of the following reporting channels:

    E-mail

    Whistleblowing Committee 
    ​​​​​​​Email address: [email protected]

    Or



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    In writing and mail/hand-deliver to

    1. Whistleblowing Committee at address: 
    AFFIN BANK BERHAD or AFFIN ISLAMIC BANK BERHAD or AFFIN HWANG INVESTMENT BANK BERHAD
    Level 14, Menara Affin
    Lingkaran TRX, Tun Razak Exchange, 
    55188 Kuala Lumpur

    And/Or

    2. Chairman, Group Board Compliance Committee    Independent Non- Executive  Director for Whistleblowing at address:
    ​​​​​​​AFFIN BANK BERHAD or AFFIN ISLAMIC BANK BERHAD or AFFIN HWANG INVESTMENT BANK BERHAD
    Level 14, Menara Affin
    Lingkaran TRX, Tun Razak Exchange, 
    55188 Kuala Lumpur

    *must be sent in a sealed envelope with the words “Strictly Confidential.”

    Please also state on the top left-hand corner of the envelope: “To be opened by the Addressee only”

    The use    of    the enclosed WhistleBlowing Form is encouraged.

    Other relevant avenues external to the Bank which a Whistleblower may direct his/her concern to are listed in the link below:

      The regulators or law enforcement agencies

      ​​​​​​​For Bank employees/ interns:

      Apart from the Reporting Channels listed above, employees/interns may use the drop-in boxes located at
      25th and 26th Floor of Menara Affin Lingkaran TRX,
      ​​​​​​​Tun Razak Exchange, Kuala Lumpur.

      Required Information

      To facilitate any investigation required, the following information should be provided:

      • Name of individual who is lodging the report, telephone number, correspondence address or e-mail address;
      • Details of the person involved or affected;
      • Natures of the allegation including where and when the alleged improper conduct took place; and
      • Any supporting evidence or information from witnesses who can assist in the investigation.

      Notification of Outcome

      The response will depend on the nature of the concern that raised. If it has been decided that further investigation should be made under the Bank’s whistle-blowing policy, the Independence Non-Executive Director for Whistleblowing, Chairman and/or members of the Whistleblowing Committee may request for more information or evidence from the Whistleblower or investigate the matter through the Group Internal Auditor or other independent parties.

      How to reach us?

      There are more ways to reach us

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      Copyright 2018 Affin Bank Berhad (25046-T).