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ENHANCE the security of
your account credentials
with Digital Token

Effective 21 February 2024, all users are required to use Digital Token, and we will discontinue the use of SMS One-Time Password (OTP) for the following features/functions:

Features Before After
Self-Reset Password SMS OTP Digital Token
Change of Security Question SMS OTP Digital Token
Change of Secret Image/Word SMS OTP Digital Token

Why do we need to change to Digital Token?

Faster

Secure

Convenient


What do you need to do?

  1. 1Open the email from [email protected] with the subject ‘AFFINMAX Digital Token'.
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  1. 2Follow the necessary steps and perform the token registration.
  2. 3Use the Digital Token for the features below:
    • Reset Password
    • Change of Security Question
    • Change of Secret Image/Word

How to register Digital Token in AFFINMAX Mobile App?

STEP 2

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Download AFFINMAX Mobile App.

STEP 3

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Log in to the AFFINMAX Mobile App.

STEP 4

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Click the 'Enable Quick Login' button to proceed.

STEP 5

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Click Next.

STEP 6

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Click Register.

STEP 7

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You will receive a TAC number on your registered phone number.

STEP 8

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Enter the TAC number and click OK.

STEP 9

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Create your personalised Device Name & Click Submit.

STEP 10

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Set a 6-Digit Pin Number as Digital Token authorisation PIN.

STEP 11

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You will receive a 10-digit Registration Code on your registered phone number.

STEP 12

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Enter the 10-digit Registration Code and click OK.

STEP 13

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Digital Token registration is complete. You may now proceed to use the token.


For more info

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Contact your Relationship
Manager or email our experts at

How to reach us?

There are more ways to reach us